For hygiene and safety reasons, we are unable to accept returns on any products that have been opened, unsealed, or used. We are happy to offer a refund or exchange on unopened, unused, and undamaged products returned within 14 days of delivery, wher

For hygiene and safety reasons, we are unable to accept returns on any products that have been opened, unsealed, or used.We are happy to offer a refund or exchange on unopened, unused, and undamaged products returned within 14 days of delivery, where there is a fault, damage, or packaging issue.Change-of-mind purchases are not eligible for a refund once an order has been dispatched.Key return conditions:&#x2022; Returns must be received by us within 14 days of delivery &#x2022; Items must be unopened, unused, and in their original condition &#x2022; Customers are responsible for return shipping costs &#x2022; Original shipping costs are non-refundableTo start a return, please contact us at&#xA0;<a data-start="1024" data-end="1045" rel="noopener">store@nyrahbeauty.com</a>. If your return is approved, we will provide instructions on how and where to send your package.Please note:&#x2022; Items sent back without first requesting a return will not be accepted &#x2022; Once your return is received and inspected, you will be notified by email &#x2022; Approved refunds will be processed promptly to the original payment method

Returns & Refunds

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and rectify it. We are happy to offer a refund/exchange for any broken or faulty

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and rectify it. We are happy to offer a refund/exchange for any broken or faulty items returned within 14 days of receipt. If you have not notified us (within this time-frame) of an issue with your product, we will consider the products as being of satisfactory quality and may not accept any rejected items at a later date.&#xA0;

Damages and issues

If goods purchased from us through this website have been damaged in transit, we will refund or exchange them. Return any damaged or unsatisfactory items to us in their original packaging within 14 days of receiving.

If goods purchased from us through this website have been damaged in transit, we will refund or exchange them. Return any damaged or unsatisfactory items to us in their original packaging within 14 days of receiving.&#xA0;

Goods Damaged in Transit

nyrah-cosmetics

🦚 Where does the name Nyrah come from, and why the Peacock?

What is your Trial Pack?

Where does hyaluronic acid, vitamin A & vitamin C appear in Nyrah products?

What is your contact info?

Order Processing, Changes & Delivery

What if I need personalised skincare advice?

What does “science-backed ingredients” mean?

Why does the ingredient list say “Parfum”?

Where is Nyrah Beauty products from?

How does Nyrah support hormonal or menopausal skin?

How To Patch Test Nyrah Products? (Best Practice Guide)

Do your products contain any harmful ingredients?

What if something doesn’t suit my skin?

Are Nyrah products clinically tested and how are they formulated?

Why should I use treatment serums?

What size are your products & how long do they last for?

Are your products suitable for all ages?

How to use Revive Eye & Lip Contour Gel?

What does “oxygen” mean in relation to Infuse?

Content creation collaboration

How to replace the refillable jars?

Wearing White with Lumina: How to Prevent Staining and Keep Fabrics Fresh

Is TRANSFORM serum a retinol?

Are Nyrah products safe for people with seafood or shellfish allergies?

FAQs

AN POST delivery updates (2026)

Why is my An Post tracking delayed?

How do I track my order?

What are your shipping details?

Do you offer international shipping?

Shipping Information

I used the Trial Pack with no issues, why am I reacting to the full-size products?

Why am I breaking out or reacting after starting the Nyrah Trial Pack or full-size products?

Understanding Sudden Dryness & Skin Sensitivity

Are the Bloom tanning products suitable for fragrance-sensitive customers?

Are Nyrah products safe for sensitive skin or during cancer treatment?

What should I choose if I’m fragrance or migraine-sensitive?

Are Nyrah Beauty products cosmeceuticals or cosmetics?

What is a compromised skin barrier, and how does it affect reactions?

How do I know if it’s a true reaction or something else?

Nut / Almond Allergy Guide for our Nyrah Products

Why is my skin breaking out after changing skincare?

What should I do if symptoms appear later rather than immediately?

Acne-Prone Skin on Prescription Treatments

Essential Oils & Sensitive Skin: Clearing the Misconceptions!

Allergy Safe Routine: Limonene/Linalool/Lanolin Safe Products

Menopause & Skin Support Routine

Pregnancy & Skincare Safety

What are the skin concerns your products help with?

Are Nyrah products free from endocrine-disrupting chemicals (EDCs)?

Oily Skin & Acne

Rosacea & Redness

How to Apply the Revive Eye & Lip Serum Correctly (and Comfortably!)

Sensitivity & Easily Irritated Skin

Dry, Dehydrated & Tight Skin

I have eczema on my face, where should I start?

Can skincare help with thread veins?

Hyperpigmentation & Uneven Skin Tone

Eczema-Prone or Flaky Skin

Damaged Skin Barrier or Over-Exfoliation copy

Is the Nyrah Trial Pack suitable for Perioral Dermatitis (POD)?

SPF & Makeup: How They Can Affect Sensitive or Hormonal Skin

Can Nyrah products help with stretch marks?

Can I use Nyrah products alongside Soolantra (ivermectin) for rosacea?

Hormonal Breakouts & Adult Acne

Do Nyrah products contain albumin?

Fine Lines & Skin Ageing

Yuka App & Ingredient Ratings

Which Nyrah products contain Sodium Metabisulfite?

Dullness & Lack of Glow

TRANSFORM serum didn’t suit my skin, what should I do?

Skincare Routine with Tretinoin?

Routine for Visible Pores & Uneven Texture?

Understanding Vitamin C in Nyrah Products

Skin Marks & Acne Scarring

Damaged Skin Barrier or Over-Exfoliation

Stress, Skin & Self-Care: Supporting Yourself Through Demanding Times

Skincare Concerns & Recommendations

Can I order more than one Nyrah Trial Pack? How does the store credit work?

What payment options can I use?

I am looking for a voucher / gift card option?

Why does it look like I was charged twice for my order?

Orders

What is the credit coupon?

How to Use Your Store Credit?

Your Credit Coupon – How It Works?

Can’t find your store credit?

Nyrah Beauty Trial Pack: Store Credit Terms & Conditions

Can I use my credit to purchase another trial pack?

Credits & Rewards

Why should I buy the Nyrah Beauty Trial Pack?

I’m sensitive to fragrance or smell: is the Trial Pack suitable for me?

How do I use the sample/mini pack?

Why shouldn’t I stay on the Trial Pack long-term?

Trial Pack

How to Prep for my BLOOM Bronzing Mousse?

The Bloom Set: Your Complete Custom Glow

Bloom - Self Tanning Queries

What is LUMINA and how do I use it in my routine?

Have you an SPF product?

I need an eye area routine?

What is the best daytime moisturiser?

What Is Hyaluronic Acid (HA) Best For?

What does DRENCH do, and is it suitable for sensitive or hormonal skin?

What is GLISTEN, and how does it help with collagen and hormonal skin?

Is TRANSFORM a retinol, and can I use it with sensitive skin?

What makes INFUSE different from other moisturisers?

What is ABSORB and how do I use it in my routine?

Is UNDRESS suitable for reactive or rosacea-prone skin?

What do TONIC and ELIXIR mists do, and when should I use them?

Are essential oils safe for sensitive skin?

I heard all essential oils irritate skin. Is that true?

Skincare Product Information